On top of that, if you are looking to reach Harrah’s by their phone number, operators are only available during the limiting hours of 12pm to 6pm EST. Email is a thing of the past, and in order to compete with the existing casinos, Harrah’s should strongly consider adding a Live Chat feature. When you make your first deposit, the casino will give you a 100 match, with the maximum you can get from this welcome bonus is 100.You will also be awarded 20 Free Spins upon registration and 100 Free Spins once the deposit match is claimed. According to their main contact page, emails have a 72 hour estimated response time. New users can get Harrah’s sign-up offer. Truthfully, the fact that email contact is the only 24/7 option is quite disappointing at this day and age. If for some reason you are not able to find the answer to your inquiry on the FAQ’s, at the bottom of each snippet is a “Contact Us” link which will automatically direct you to a formatted email within their platform. To download the application for any operating system, you must be physically located in Pennsylvania. There is also a search feature once you get to the FAQ’s, but the search feature doesn’t seem to live up to it’s potential. To keep up with the times and not lose potential customers, the casino has developed a mobile casino app for Android and iOS device users who prefer on-the-go gambling. To make up for their lack of customer service options, they do have a pretty extensive FAQ section with links.
Unlike their competitors, Harrah’s Casino does not have many different customer service options.
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